Cookie Policy

Our cookie policy and how we use them

Last updated: January 11, 2026

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to site owners.

2. How We Use Cookies

FeedbackLedger uses cookies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the Service to function and cannot be disabled. They include:

  • Authentication cookies: Keep you signed in to your account
  • Session cookies: Maintain your session state as you navigate
  • Security cookies: Help protect your account and detect fraud

2.2 Functional Cookies

These cookies enhance your experience by remembering your preferences:

  • Language and regional preferences
  • Dashboard layout settings
  • Notification preferences

2.3 Analytics Cookies

We use analytics cookies to understand how visitors use our Service. This helps us improve the user experience:

  • Pages visited and time spent
  • Features used
  • Error tracking and debugging

3. Third-Party Cookies

We may use third-party services that set their own cookies:

  • Payment Processing: Our payment provider may set cookies for secure transaction processing
  • Analytics: We may use analytics services to understand usage patterns

4. Cookie Duration

Cookies on our Service fall into two categories:

  • Session cookies: Temporary cookies deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period or until you delete them

5. Managing Cookies

You can control cookies through your browser settings:

  • Block all cookies: May prevent some features from working
  • Delete cookies: Will sign you out and reset preferences
  • Block third-party cookies: May affect some functionality

Note that blocking essential cookies will prevent you from using the Service.

6. Browser-Specific Instructions

To manage cookies in your browser:

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Cookies and site permissions

7. Do Not Track

Some browsers offer a "Do Not Track" feature. We currently do not respond to Do Not Track signals, but we limit tracking to what is necessary for the Service.

8. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about our use of cookies, please contact us at privacy@feedbackledger.com.